Contact Us
If you need help with DigiLocker services, documents, login issues, or account access, you can reach out through the official support channels. The DigiLocker support team is available to help students, citizens, and vehicle owners who use the platform to store and access digital documents.
Why You May Need to Contact DigiLocker
You can contact DigiLocker support if you are facing issues such as:
- Unable to log in to your account
- OTP not received on registered mobile number
- Documents not showing in your DigiLocker account
- Problems downloading certificates or IDs
- Account verification issues
- Updating personal details
- Reporting unauthorized access or security concerns
DigiLocker Contact Options
📧 Email Support
You can send your queries or complaints through the support email. Make sure to include: digilocker629@gmail.com
- Your registered mobile number or email
- Clear description of the issue
- Screenshot (if possible)
🌐 Help / Support Portal – Contact Us
You can also visit the official or DigiLocker website (digilockerg.com) support section to:
- Submit support tickets
- Find FAQs
- Check service updates
- Get step-by-step help guides
📱 DigiLocker Mobile App Support
If you are using the DigiLocker app, you can:
- Go to Help or Support section inside the app
- Raise a complaint directly
- Track complaint status
Tips Before Contacting Support
To get faster help, keep these ready:
- Aadhaar linked mobile number
- Registered email ID
- Document details (if issue is document-related)
- Screenshot of error message
Response Time
Most queries are answered within a few working days. However, response time may vary depending on the type of issue and request volume.
Important Note
Always contact DigiLocker using official channels only. Do not share OTP, Aadhaar details, or login information with unknown websites, apps, or people.